No returns on sale items, jewelry, or special orders. Online and mail orders that are returned or exchanged must be received in-store within 14 days of post-marked date. We strongly recommend requesting an exchange as soon as possible in order to meet our 14 day policy. Pumpz will not accept any returns or exchanges after 14 days. Merchandise must be returned in its original condition with tags attached, box in good condition, and must be accompanied by the sales receipt. We reserve the right to deny a refund based on the condition or the tardiness of the returned merchandise. A full refund will be given minus shipping costs. Shipping costs are not refundable. View full return policy.

All sale items and jewelry are FINAL SALE .

Pumpz offers free domestic shipping on orders over $250.00 (excludes Alaska and Hawaii). Orders that are placed between Monday-Friday will ship within 24 hours pending availability and payment verification. This excludes holidays. Orders that are placed on Saturday and Sunday will ship the following Monday. Standard Shipping: $8 Overnight Shipping: $20. Must place order by 2pm Central Time. Free Shipping: Orders over $250. Applied automatically at checkout. *Pumpz ships within the United States only. Signature required for any order over $1,000

Next day arrival for next day air shipping is only guaranteed when ordered before 2pm central time on Monday - Thursday.